What We Collect and Why We Collect It
ef999 collects personal information in two ways: directly from you when you register, verify your account, or initiate a deposit, and automatically through cookies and device signals when you browse the platform. At registration we ask for your name, contact number, and email address. When you
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add a payment method — whether that is JazzCash, Easypaisa, or Raast — we record the wallet number or account identifier so withdrawals can be routed correctly. We do not store your full mobile banking PIN or password at any stage. Transaction records, including deposit and
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withdrawal amounts tied to your account wallet, are retained for as long as required by applicable financial obligations and our internal audit process. Browsing data such as pages visited, session length, and device type is collected through cookies to improve how the platform loads on your
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handset and to surface relevant content. You can limit cookie collection through your browser or device settings, though some account functions may not work fully without session cookies active. Where you are located affects which parts of this policy apply to you — availability and data-processing
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obligations depend on local law and the regions where access is permitted.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.